Responsible Gaming
Introduction
At truenorthoutdoor.co.uk, we're committed to promoting responsible gaming. Betting with William Hill and other operators should be viewed as entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and never bet more than you can afford to lose.
Age Verification
Gambling is only legal for individuals aged 18 years and over in Great Britain. If you are under 18, you must not participate in any gambling activities. William Hill and all licensed operators are required to verify your age before accepting bets.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Gambling with increasing amounts of money to achieve the same level of excitement
- Repeatedly trying to cut back or stop gambling without success
- Chasing losses by betting more money to recover what you've lost
- Hiding gambling activities or lying about the amount of time or money spent gambling
- Neglecting family, work, education, or other important responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing mood changes, irritability, or anxiety related to gambling
- Using gambling as a way to escape stress, anxiety, depression, or other problems
- Risking important relationships or opportunities due to gambling
Self-Help Tools
William Hill and other licensed operators provide several tools to help you stay in control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly).
- Loss Limits: Restrict the total amount you're willing to lose over a set timeframe.
- Reality Checks: Receive regular notifications reminding you how long you've been gambling and how much you've spent.
- Time-Out: Take a temporary break from gambling by suspending your account for a period you choose.
- Self-Exclusion: Permanently or temporarily exclude yourself from gambling with William Hill and other operators.
Contact William Hill's customer support team to activate any of these tools on your account.
Support Organizations
If you're struggling with gambling, confidential help is available from these organisations:
United Kingdom
- GamCare – Free, confidential advice and support
Website: www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop – Self-exclusion scheme across all UK-licensed operators
Website: www.gamstop.co.uk
Allows you to self-exclude from all participating operators at once - Gamblers Anonymous – Peer support meetings
Website: www.gamblersanonymous.org.uk
Telephone: 020 7384 3040
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org or call 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Call to Action
If you think you may have a problem with gambling, please seek help today. Reaching out is a sign of strength, not weakness. Support is confidential, free, and available 24/7. Whether you contact GamCare, GamStop, or any of the organizations listed above, trained advisors are ready to assist you.
Your wellbeing is more important than any bet. Please don't gamble alone with your worries—there are people who can help.